Someone watching your systems so you do not have to
Support for Azure, data platforms, applications and websites, with a named engineer who knows your setup.
Systems need looking after: patches, monitoring, small fixes and someone to call when something behaves oddly. Our support plans cover what we built for you and systems we did not build, with response times in writing, a monthly report in plain language and no surprise invoices.
Managed Services services
Azure Managed Services
Monitoring, patching, backup checks, cost reviews and capacity planning for your Azure environment, reported monthly.
Data Platform Support
Keeping pipelines running and dashboards accurate: failed-job monitoring, fixes when a source changes, tuning and small enhancements.
Application Support
Bug fixes, small features, dependency updates and uptime monitoring for business applications, ours or inherited.
Website Support
Updates, backups, security patches, content changes and performance monitoring with agreed turnaround times.
DevOps Support
Pipeline maintenance, environment management and release support.
Security Monitoring
Alert triage and response for Microsoft Defender and Sentinel, tuned to what matters in your environment.
Capabilities
- Performance optimization
- Backup & disaster recovery operations
- Cost optimization
- Incident response
- Documentation & runbooks
Technologies
- Microsoft Azure
- Microsoft Sentinel
- Azure Monitor
- GitHub
- Power BI
Benefits
- Problems caught before users notice
- One accountable provider instead of several vendors
- Costs reviewed every month
- Documentation that survives staff changes
Related client stories
- Moving a manufacturer from on-premises servers to Azure
- Automated client reporting saves 15 hours every month
Frequently asked questions
What are your service tiers?
Essential covers core monitoring and support. Advanced adds proactive tuning and engineering hours. Enterprise adds round-the-clock cover, advisory time and dedicated engineers. Exact response commitments are agreed per contract.
Will you support systems you didn’t build?
Yes. We start with a documentation and stabilization phase, then run them under the same plans as systems we built.
Are we locked into a long contract?
Plans are monthly or annual, your choice. There is no long lock-in.